Privacy & legal

1. 1

   Interpretation of existing bloodwork

   Synapse interprets bloodwork you already have, as wellness and lifestyle insight. We sell interpretation, never tests.

2. 2

   Display, not diagnostics

   Everything you see is display: no diagnosis, no treatment statements, no automated clinical alerting.

3. 3

   No medication guidance

   No advice on medication or dosing. Evidence-based supplements: a typical range only, dose and form belong with your doctor or pharmacist.

4. 4

   Values out of range: not an emergency

   A value outside its target range is something to discuss with your doctor, never an emergency. When a value is far out of range, we refer you to your doctor.

5. 5

   What we show, and what we don't

   We show three things: what was measured, how your values have changed, and what a habit usually does for most people. That last one is never a prediction for you. When we show such a usual effect on your own values, it always says 'not a prediction', and never gives an exact number or a promised result.

6. 6

   Not a medical device

   Synapse is not a medical device and makes no prognosis. Insights are there to discuss with your doctor.

Changes to this document are versioned and dated.